Frequently Asked Questions

Below are answers to common questions. If this is an emergency situation and you need immediate help, please call 911.

If you are unable to find the answers you are seeking below, please click here to email our team.

My child is out of control I don’t know what to do. Can you help?

At Four Oaks we believe every child can succeed. Please email us or call 319-364-0259 to take the first step to help your family. Our services are personalized to meet each family's unique needs. If you feel you or your child are in immediate danger, call 911.

I am afraid my child is going to hurt me or someone else. What should I do?

If you feel you or your child are in immediate danger, call 911.

I am afraid my child is thinking about suicide. Where can I turn?

Suicide is the second leading cause of death among Iowa's youth aged 15-19 years old. Through education, awareness and action, suicide can be prevented.

Learn warning signs, risk factors and what to do at

To talk to someone immediately, call our community partners at the Foundation 2 Crisis Center at 1-800-332-4224.

Data source:

My child ran away. What can I do to find him/her?

This is a difficult time for you and your child. Contact your local law enforcement and your child’s DHS or JCS worker (if applicable) for assistance in locating your child. Once you child is located safely, Four Oaks is here to help your family heal. Contact us and a member of our team will reach out to you within 24 hours or the next business day.

I have no food to feed my family. Is there somewhere I can go?

Several food banks throughout Iowa can be found here. To find out if your family qualifies for food assistance from the state, click here. Many local churches and community centers also offer food assistance.

I heard you have low income housing. Do I qualify?

The Affordable Housing Network (AHNI), a Four Oaks affiliate, offers quality and affordable housing to individuals and families. AHNI strives to develop healthy and vibrant housing communities by connecting residents with services that meet their needs. Click here to view a list of homes that are currently available

What is TotalChild®? How can I get my child signed up?

TotalChild® is an innovative long-term holistic program focused on helping children become successful adults. A Success Manager partners with a child and his or her family by helping coordinate different services throughout Four Oaks and the community and assisting the family progressing through life’s twists and turns. To find out if your child qualifies, click here to send us an email.